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At Royal Canin Store, we understand that your pet’s health and happiness depend on timely access to premium nutrition and care products. That’s why we’ve designed a delivery process that is as reliable and caring as our products. Whether you’re ordering breed-specific food, medical equipment, or travel accessories, we ensure your items reach you safely and efficiently, no matter where you are in the world.
Our Delivery Options
We offer two convenient shipping methods to suit your needs, both handled by trusted global carriers. Your order will be processed within 1-2 business days after payment confirmation, ensuring we prepare your items with the utmost care.
Standard Shipping
For those who need their pet essentials quickly, our Standard Shipping option is the perfect choice. We partner with DHL or FedEx to deliver your orders reliably. Once shipped, your package will arrive within 10-15 days. This option costs $12.95 and is ideal for urgent needs, such as prescription diets or medical supplies.
Free Shipping
If you’re planning ahead or ordering in bulk, take advantage of our Free Shipping option. For orders over $50, we use EMS to deliver your products at no extra cost. Your order will typically arrive within 15-25 days after shipment. This eco-friendly and budget-friendly option is great for stocking up on food, grooming products, or home accessories.
Global Reach with Local Care
As a global destination for pet owners, we ship to most countries worldwide, excluding some remote areas in Asia and other regions. Our commitment to “global reach, local care” means we tailor our logistics to ensure your products arrive in perfect condition, whether you’re in Jersey City or across the oceans. We continuously monitor our delivery networks to maintain service excellence.
What to Expect After Ordering
Once you place an order, here’s a quick overview of the process:
- Order Confirmation: You’ll receive an email confirmation with your order details.
- Processing: Our team carefully packs your items within 1-2 business days.
- Shipment Notification: We’ll email you tracking information once your order is dispatched.
- Delivery: Use the tracking number to monitor your package’s journey until it arrives at your doorstep.
If you have any questions during this process, our customer service team is always ready to assist.
Easy Returns for Your Peace of Mind
We stand by the quality of our products. If you’re not completely satisfied, you can return items within 15 days of receipt. Please contact our support team at [email protected] to initiate a return. We aim to make this process hassle-free, reflecting our dedication to your pet’s well-being.
Why Trust Royal Canin Store with Delivery?
Our delivery services are built on the same principles that define our brand: scientific excellence, premium quality, and holistic care. Just as we formulate nutrition based on extensive research, we optimize our shipping to ensure timely deliveries that support your pet’s health routine. From animal wear to medical consumables, every product is handled with care, because we believe every pet deserves the best—right when they need it.
Join our community of happy pet parents and experience seamless delivery tailored to your lifestyle. Explore our products today and let us support you and your furry family members every step of the way!